In 2022, Aetna is the fourth-largest supplier of Medicare Advantage plans among all insurance companies. A corporation that CVS Health has owned since 2018, Aetna provides a comprehensive range of benefits. Most Aetna Medicare Advantage plans provide coverage for dental, vision, and hearing, and many include coverage for additional (and significant) services. A huge majority of the policies are also reasonably priced, with an estimated 84 percent of Medicare recipients having access to an Aetna plan with no monthly premiums.
Aetna Medicare Advantage plans get scores in the "average" category for member satisfaction and the quality of treatment they provide, even though the company's services are remarkable. You should be aware of some information on Aetna Medicare Advantage.
Pros
Multiple benefits offerings
Aetna Medicare users in many plans have access to services such as an over-the-counter allowance, food delivery services, and in-home health visits. These benefits are in addition to dental, eye, and hearing coverage.
Strong quality offerings at no cost
Aetna projects that by the year 2023, 84% of Medicare-eligible individuals living in the United States will have access to an Aetna Medicare Advantage plan that does not need a monthly premium payment.
Broad availability
In addition to providing Medicare Advantage plans in 46 states and the District of Columbia, Aetna also provides stand-alone prescription medication coverage in all 50 states and the District of Columbia.
Drug savings
Every Aetna Medicare Advantage prescription drug plan has a $0 deductible for all Tier 1 pharmaceuticals, and almost all provide $0 copays for Tier 1 medications. In addition, over 300 medications from Aetna's most popular formulary are being moved to lower-cost tiers.
Cons
Average star ratings
Aetna's 2023 Medicare Advantage plans received a weighted average rating of 3.67 out of 5 stars from the Centers for Medicare &' Medicaid Services.
Mediocre member love
According to research by J.D. Power, Aetna Medicare Advantage received a score of 796 out of 1,000 for customer satisfaction, which is lower than the average score of 809 for the industry. This ranks it in the sixth position of the nine firms rated for Medicare Advantage.
Available Medicare Advantage Plans
Aetna provides a diverse selection of Medicare Advantage plans, each of which varies in terms of its organizational makeup, premiums, and features. Most programs provide benefits for dentistry, vision, and hearing, in addition to the fitness benefits SilverSneakers provides.
Aetna generally provides Medicare Advantage prescription drug plans, often known as MAPDs, in addition to stand-alone prescription drug plans and Medicare Advantage plans that do not include coverage for drugs. The business has announced that beginning in 2023, its veterans Medicare Advantage plan, known as Aetna Medicare Eagle, would be available in 42 more states. The provisions of this proposal will augment the VA health care coverage that veterans now get.
Service Area
Aetna provides Medicare Advantage prescription medication plans in 46 states and the District of Columbia, with coverage available in 2,014 counties. Aetna has brought its Dual-Eligible Special Needs Plan to an additional 30 states. Its Aetna Medicare Eagle plans, which are tailored specifically at veteran beneficiaries of Medicare Advantage, are now offered in 42 states.
Aetna is the third-largest for-profit Medicare Advantage provider. According to research, a business that specializes in providing healthcare data, the company acquired 323,000 members for the 2022 plan year.
Costs
The costs of Medicare Advantage plans will vary depending on the specific plan, your geographic area, and your health requirements. One of the expenses that must be accounted for is the plan's premium. Aetna has increased the number of plans that have $0 premiums that they offer.
The consolidated monthly price for Medicare Advantage plans in 2023 that charge a premium may vary from $7 to $198. This payment covers Part C and Part D.
Even if you choose to enroll in Medicare Advantage, you will still be accountable for paying Medicare Part B premium, which will be $170.10 per month in 2022 and decrease to $164.90 in 2023; however, many plans will cover all or part of this cost.
Customer Service
There are many channels via which customers of Aetna Medicare Advantage may communicate with the customer support department of their plan:
- Dial 855-335-1407 to reach the primary national service number, which is staffed daily between 8 a.m. and 8 p.m. local time.
- Locate the individual phone number that corresponds to their package.
- Request a call.
- Send a message through email.
- Participate in a member seminar, either in person or online.
